1. Introduction
Eko Cakes (“we”, “our”, “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://ekocakes.com/ (the “Website”) or place an order with us.
By using our Website, you consent to the practices described in this Privacy Policy.
2. Information We Collect
We may collect the following types of personal information:
2.1 Personal Information You Provide
When you place an order, contact us, or subscribe to updates, we may collect:
Full name
Phone number
Email address
Delivery address
Billing address
Payment details (processed via secure third-party providers)
Special instructions (including event details or delivery notes)
2.2 Automatically Collected Information
You must be at least 18 years old and legally capable of entering into contracts to place an order. By placing an Order, you represent and warrant that you meet these eligibility requirements.
3. How We Use Your Information
3. How We Use Your Information
We use your information to:
Process and deliver your orders
Confirm transactions and send order updates
Respond to inquiries and customer service requests
Improve our Website and services
Send promotional messages
Prevent fraud and ensure website security
Comply with legal obligations
4. Cookies & Tracking Technologies
4. Cookies & Tracking Technologies
We may use cookies and similar technologies to:
Enhance website functionality
Remember your preferences Analyze website traffic
Improve user experience
You can adjust your browser settings to refuse cookies, but some features of the Website may not function properly.
5. Payment Information
5. Payment Information
Payments made through our Website are processed by secure third-party payment gateways. We do not store your full card details on our servers. Payment providers are responsible for safeguarding your financial data.
6. How We Share Your Information
6. How We Share Your Information
We do not sell your personal data. We may share your information with:
Delivery partners to complete your order
Payment processors
IT and website service providers
Legal or regulatory authorities if required by law
All third parties are required to handle your data securely and only for authorized purposes.
7. Data Retention
7. Data Retention
We retain personal information only as long as necessary to:
Fulfill orders
Provide customer support
Comply with legal and accounting requirements
Resolve disputes
When no longer required, your data will be securely deleted or anonymized.
8. Your Rights (Under Nigerian Law)
8. Your Rights (Under Nigerian Law)
Subject to applicable laws, you may have the right to:
Access your personal data
Request correction of inaccurate data
Request deletion of your data
Object to or restrict processing
Withdraw consent (where processing is based on consent)
To exercise your rights, please contact us using the details below.
9. Data Security
9. Data Security
10. Third-Party Links
10. Third-Party Links
11. Children’s Privacy
11. Children’s Privacy
12. Changes to This Privacy Policy
12. Changes to This Privacy Policy
13. Contact Us
13. Contact Us
If you have questions about this Privacy Policy or your personal data, please contact:
Eko Cakes
Email: hello@ekocakes.com
Phone: 0816 230 0183
Website: https://ekocakes.com/